Arriving home in the evening and wanting to rest forcomputer, you turn it on and select the icon "Connect to the Internet" in the desktop panel. Then enter the user name and password in the window that appears, click "Connect". The "Check user name and password" label this time hangs very long. Then it disappears, but instead of it a window appears with the inscription "Error 629. The connection was broken". What kind of animal is this? This is how many will think. Rather, not because it's curious, but because of the fact that because of it you do not connect to the Internet.
Reasons for the error 629
So, today we analyze the reasons for this error and the ways of its elimination.
Let's start with the reasons. The following factors could cause the communication to break:
What to do: check
Regardless of the reason, it is necessary to act first with an experienced, and then a practical way. First you need to check if only you have planted such a "bjaku". The verification algorithm is shown below:
What to do: practical part
It's time to move on to decisive action.To begin, restart the computer, maybe he "got up on the wrong foot". Then carefully check the language layout of the keyboard, if the "Caps Lock" key works, then disable it. Again open the connection window with the ISP server, carefully and accurately enter the user name and password, changing (if necessary) the case of letters only with the "Shift" key. Click the "Connect" button. Again there was an error 629? We work further.
If the actions described in the previous paragraph did not help, then the problem with the server provider was the cause of the error. We do as follows:
Did not help? This means a problem for providers themselves. In this case, proceed as follows:
Failure?
If it did not work, you will have to call the centersupport the users of your ISP. It tells you what to do next or send a master to the house, and he will fix all the problems.