Frequent flyers will not be newsthe fact that airlines have different fares. Modern e-tickets can be sold at a different price in the same direction, and their cost depends on many factors. Non-return air tickets are, as a rule, tickets at the lowest fare. Most passengers tend to buy tickets at minimal prices, and in this case, you need to pay attention to the rules for the application of tariffs and conditions for the sale of air tickets.
All airlines have their own pricing.policy. The ticket price includes not only the profit of the airline, but also various fees: airport, fuel, agent fees and many others.
Each tariff has application rules - they areavailable in all reservation systems and presented in English. These rules stipulate exactly how you can return a ticket or exchange it by changing the date of departure. All actions with the purchased ticket are performed only in accordance with the rules for applying a particular fare. They are established by the airline itself and strictly adhered to by all agents selling tickets for flights.
All airlines strive to ensure thatmaximize the number of its passengers. Air travel is not the cheapest form of travel, and due to this circumstance, airlines are trying to offer passengers cheap plane tickets. To do this, develop non-refundable fares - tickets at the lowest cost. And so that the company did not suffer losses, these tickets become non-refundable.
Unfortunately, there are often situations whenthe passenger acquires tickets in advance, and then, some time before departure, his plans change, and he is forced to refuse the flight. Then the passenger is interested in the question of how to return non-refundable air tickets, and can this be done? If the rules for applying the tariff for the purchase of a specific ticket indicated that the ticket was not refundable, then most likely it would not be possible to return it. Some time ago, all Russian airlines canceled non-refundable tariffs, since this is contrary to consumer rights. There is the Air Code of the Russian Federation, in which there is Article 108, and it states that the passenger has the right to return the money for the ticket if he refuses to fly earlier than 24 hours before the flight. And even if less than a day before departure, you can return at least 75% of the ticket price. In practice, in order to return a non-refundable ticket, you can go to court, filed a lawsuit against the airline, then after a trial, you may be able to return the money.
Almost all airlines have a number ofcases when it is possible to return non-refundable air tickets. For example, if there is a medical certificate stating that the passenger’s state of health does not allow him to make a flight in the event of the death of the passenger or the death of his immediate relatives. Even if a passenger purchased non-refundable air tickets, the law will still allow the return of money spent on its purchase. It should be aware that these procedures will take some time, especially if the case takes a judicial turn.