One of the best rated and most popularairlines is AK "Russia". Feedback from users among the most attractive qualities of the company mentions punctuality, professionalism of pilots, cleanliness of aircraft and relatively low prices for tickets. "Russia" is one of the 5 largest carriers in our country.
OJSC "Airline" Russia "was founded in May1934 year. The date for the commencement of activities is the signing of a document establishing a detachment for the Leningrad-Moscow air line. In the Great Patriotic War this unit actively participated in military operations.
Important historical events for the company:
In 2013, Roshydromet issued a license to the airline "Russia" to create its own weather forecasting department for meteorological support for flights.
In 2014, Aeroflot takescommercial management of "Russia" for themselves. Now the carrier makes all flights under the code SU. In the same year, a cooperation agreement was signed with the sports club Zenit. One of the planes even painted in recognizable colors of champions.
The 2016th is a landmark year for the company.Its name is changed to JSC "Airline" Russia ", as well as three subsidiaries of Aeroflot are merged. Now carriers Donavia and Orenburg Airlines will perform all flights under the flag of Russia. It is planned to serve up to 10 million passengers a year. The airports of the basing of steel: Vnukovo in Moscow, Pulkovo in St. Petersburg, Orenburg-Central named after cosmonaut Yuri Gagarin in Orenburg and the eponymous Rostov-on-Don.
AK "Russia" makes flights to 13 international points, 20 - on the territory of the Russian Federation and 5 - to the CIS countries. Track the routing network of the carrier in the table below.
| Domestic flights | Arkhangelsk, Vladivostok, Yekaterinburg,Kaliningrad, Kazan, Krasnoyarsk, Krasnodar, Mineral Waters, Magadan, Murmansk, Moscow, Orenburg, Novosibirsk, Perm, Omsk Sochi, Samara, Simferopol, Syktyvkar, Surgut, Tyumen, Chelyabinsk, Khabarovsk, Ufa, Yuzhno-Sakhalinsk |
| Flights to the CIS countries | Astana, Alma-Ata, Baku, Tashkent, Samarkand, Urgench |
| International Flights | Barcelona, Burgas, Berlin, Vienna, Dusseldorf, Hamburg, Geneva, Munich, Milan, Rome, Paris, Nice, Prague, Larnaca, Tel Aviv, Paphos, Punta Cana, Phuket |
The aircraft fleet of the airline is 74 units, including Boeing 747 and modern Boeing 777. The table below shows the characteristics of the aircraft.
| Model name of aircraft | amount | The newest | the oldest |
| Boeing 777-200 | 2 | VP-BLA - 17 years | VQ-BNU - 17.1 g. |
| Boeing 777-300 | 5 | EI-XLP - 17 years old | EI-UNP - 18 years |
| Boeing 767-300 | 3 | EI-DZH - 13 years | EI-EAR - 16 years |
| An-148-100B | 6 | RA-61706 - 4 years | RA-61701 - 5 years |
| "Airbus-A319" | 27 | VQ-BCP - 7 years | VP-BIU - 20 years |
| "Airbus-A320" | 13 | VP-BWI - 13 years | VQ-BDR - 17 years |
| Boeing-737-800 | 15 | VQ-BWJ - 1 year | VQ-BJC - 17 years |
| "Boeing-747-400" | 6 | EI-XLJ - 15.0 years | EI-XLE - 18 years old |
The table did not include special purpose aircraft (Tu).
On the account of AK "Russia" several major air crashes. All of them are listed below in the table:
| Place of Incident | date | Number of deaths | Flight | Cause |
| Airport Bolshoe Savino (Perm city) | July 24, 2014 | 0 | AN-148-100V, flight 6714 Perm - St. Petersburg | Failure of the air-conditioning system. An emergency landing was made. |
| Domodedovo Airport (Moscow) | August 12th 2015 | 0 | Airbus A319, flight St. Petersburg - Moscow | There was a failure of the engine, and the liner made an emergency landing. |
| Pulkovo Airport (Saint Petersburg) | August 23rd 2013 | 0 | AN-148-100V, flight Mineral Waters - St. Petersburg | Damage to the chassis during take-off, and detachment of its fragments. |
| Near the city of Donetsk (Ukraine) | August 22, 2006 | 170 | Tu-154M (board number RA-85185) "Pulkovo Airlines", flight Anapa - St. Petersburg | Disabling the autopilot when traversing a thundercloud. The plane falls in a flat corkscrew. |
| Near Sheremetyevo Airport (Moscow) | July 22, 2002 | 14 | Il-86 (onboard number RA-86060) "Pulkovo Airlines", flight Moscow - St. Petersburg | The liner crashed on takeoff at the end of the GDP. Surviving passengers were in the tail of the plane. |
AK "Russia" deals with cargo, charter, postal and passenger transportation.
Freight transport includes:
The company has several hubs. At each airport of the company, the services have their own characteristics, although in the general mass they are similar. The main ones are:
In some airports there is a hotel and own printed publications.
During the flight, the user is entitled tocomplex of services provided by the carrier. The airliner must have on board service personnel in the required quantity, capable of ensuring safety and be able to provide first aid.
The volume of services provided to a passenger depends on the type of aircraft, its equipment and the time spent on the road.
On board the aircraft, the airline provides 2 types of services:
On board the aircraft of the company "Russia" is provided:
The variety of services included in the ticket price depends on the class of service. There are 2 main classes:
Passengers of business class are arranged in the firstsalon, which are located in comfortable chairs. During the flight, they are given sleeping sets for a comfortable rest in flight. Meals are served on the menu with a choice of 5-6 dishes. The advantages of the business class are: unhindered access to the business halls of the terminal, transportation of luggage of increased standard, priority boarding and landing.
In the economy class salons we offer standard seats. The amount of food depends on the duration of the voyage. Services - standard, included in the ticket price.
During the entire flight time and beforethe passenger leaves the aircraft cabin, he is under the care of flight attendants. Their duties include individual, medical, information services for users, as well as their meals. The algorithm of their work is as follows:
Additional services need to be ordered throughthe agency where the air ticket is bought. A positive response or denial of the grant is given within 24 hours of AK Rossiya. Feedback on the speed of the request is positive.
Free additional services:
Paid services:
Most of the carrier's services areboard liner. Having bought a ticket, a person wants to have a good time in flight, having received all the services that the airline offers (AK Rossiya). The passengers' opinions about it are different. Everything depends on the needs of the person and his habits. Among the negative responses there are also general details:
Very many people like to travel with AK"Russia". Responses of passengers satisfied with the carrier’s service are quite numerous. Note the goodwill of the staff and the professionalism of the pilots. A large number of people do not attach importance to the quality of food in flight, considering it acceptable.
Alternative economy class AK "Russia" -Business Class. Reviews about him are different. But many passengers want a variety of services and food, so choose the best conditions for the high cost. They note a wide distance between the seats in the business class cabin, tablecloths on the tables and metal appliances for food. But the food is not much different from economy class.
Перевозчик выполняет около 20 международных routes. On the Internet, many private notes are posted about these flights operated by Russia. Moscow - Phuket (reviews about this direction are very contradictory) - a route that is often criticized. People complain about poor nutrition. During the flight up to 12 hours, it is served at the very beginning of the flight and at the end, leaving people hungry for 8 hours. Passengers write about flight delays (vacation days at a paid hotel disappear). And for a long time, they are not given information about this by employees of AK "Russia" (Thailand - reviews refer to this particular route). Uncomfortable seats in airplanes are often mentioned. Even people of average height, not to mention high passengers, have a hard time sitting for more than 10 hours, huddled, not being able to relax and rest. Often discontent caused by broken monitors in the cabin of AK "Russia". Moscow - Punta Cana (reviews on this route are far from ideal) - a route that is often criticized. On board there are no kits and pillows. Not enough warm blankets for kids. Some situations that caused the delay of departure, can be attributed to force majeure, which occurred during the preparation of the aircraft. This could cause an understanding among passengers who want to successfully fly to a place of rest, if they were properly informed about it. Keeping them in suspense for several hours with little or no food and water is sometimes common for employees of AK Russia. Punta Cana (reviews of such situations in this case are very numerous), as a direction, especially famous for this.
Despite a lot of negative feedback,there is the same number of positive notes on the work of employees of the international branches of AK Russia. Phuket (reviews about the flight to this sunny city with the help of this carrier are very friendly), as a direction, for example, is always mentioned in a good way. Passengers note the high professionalism of the pilots of the company, sociability and benevolence of flight attendants who are able to gather and reassure people in a crisis situation. And it costs a lot, because the human factor is one of the most important components of the company's image.
