Telephone subscribers "Life" may have questions that require consultation with a representative of the operator. But not everyone knows by what number it is necessary to call to solve the problems that have arisen.
If you are calling for the first time, then you will be offered to choosethe language of communication. If you press "1", the robot will speak Russian, if "2" - in Ukrainian. If you call again from the same number, you will automatically listen to the information in the previously selected language.
The operator "Life" allows you to find out information aboutnew tariff plans and conditions for their replacement. It is often enough to dial this number to get acquainted with the most advantageous terms of roaming or international calls.
If you need to deal with the SIM card, decidequestions with coverage or contact the operator, you must press the button "5" on the phone's keypad. After that you will get into one more voice menu. In order to talk not with a robot, but with a living person, you will have to press the "0" button.
Quite often in people who find out howcall the operator "Life", there are questions about withdrawing funds from the account, connecting the Internet or the need to disable certain paid services. Also sometimes there is a need to lock / unlock the SIM card. In addition, by calling this number you can find out about the coverage of the network, to find out whether it is planned to appear in certain remote areas.
Some problems occur right afteracquiring a start package, others - after several years of using it. They often appear after the change of tariff plans. In this case, the operator will help to find out whether the funds are legally written off and in detail to acquaint you with all the conditions.
It happens that the connection with a consultantis carried out in a few seconds. But sometimes there can be so many calls that you have to wait and half an hour. Try to dial this number at a time when most people are at work. After all during the lunch break and in the evening hours there is a maximum number of calls. Consultants are extremely busy and can not answer all at the same time. The easiest way is to call in the morning or at night. The connection works around the clock, so you can call the operator "Life" at any time.
Just need to find out how to call the operator"Life". To do this, dial 0-800-20-5433. The same number should be dialed in case your SIM card is locked for some reason. The consultant will help to find out if there is an opportunity to correct the situation and unlock it.
In order to solve many issues related to theUsing the "Life" network, it is not necessary to contact the operator. With most problems you can understand, just listening to the information menu and selecting the appropriate item in it. With the help of voice prompts, you can not only check the balance, understand how to replenish the account, but even change the tariff plan.
There are also a number of special service numbers. Knowing them, you do not have to constantly remember how to call the operator "Life".
For example, in order to check the balance, just dial * 111 # and press the call button.
If you type such combination * 124 # on the keyboard and call, you will get to the service menu.
In addition, without operator assistance, you can set call forwarding to specific numbers. To do this, dial * 21 * [phone number to which the call should be redirected].
Also, each subscriber has the opportunityto determine when it needs redirection. For example, if you dial ** 67 * [the phone number to which the call should be diverted] #, then calls will only be redirected if your line is busy. The combination ** 61 * [phone number] # is useful when you need to forward a call that you did not have time to answer. A ** 62 * [phone number] # is useful when your device is out of reach of the network or simply turned off.
To cancel all types of redirection is also quite easy, for this it is only necessary to type ## 002 #.
By the way, with the help of a special service teamYou can also transfer money to an account to another subscriber. To do this, you need to dial * 111 * phone number * on your phone * amount # and press the call button.