Russians have recently been increasingly orderinggoods from other countries, especially on popular sites such as "Aliexpress", Buyincoins and Ebay. It also happens that someone has relatives or friends abroad, and they send gifts or just send you to Russia. Delivery of goods on the territory of our country is carried out by Russian Post or other postal companies, and by the territory of the sender the goods are transported by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online tracking service of parcels. In the article we will tell you what the status of "export from the country of departure" and all the others is, and what to do if the parcel is lost or "stuck" somewhere.
The most common and popular service createdThe post of Russia, it is called - "Russian Post. Tracking of postal items." There you need to enter the parcel identification number and confirm that you are not a robot. The system will show where the package is at the moment. But, unfortunately, recently on the same "Aliexpress" the numbers of the parcels began to be designed in such a way that it is impossible to track them through the site of the Russian Post. Instead, you can use others.
So, there are sites for tracking the goods exactlyfrom China, because the parcels from there are now very large numbers. It is called Track24 and is on the same site, there is also 17track and ALITRACK. The last 3 do not request a robot check, but immediately look for the location of the parcel at the entered postal number. The 17track service also shows an approximate date of arrival at the post office of the recipient.
If the product is missing from the tracking service orhanging somewhere in one point for a long time, then it is possible that you forgot to put it into the program and you will not be able to track its movements until the notification comes from the mail that the parcel is delivered. In this case, you can write to the seller by attaching a screen from the service "Mail of Russia: Tracking of mail items" or any other where the problem is displayed. After the expiration of the delivery period, the seller, with your consent or you can extend the delivery time yourself or return the money for an understandable reason. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, though not the first time. Sometimes the seller has to write several times to return the money, or even contact the support service, because the seller does not come into contact. Sometimes it happens that money is returned or the goods are ordered anew, and the one that is lost comes.
This means that a package consisting of oneor several goods, is assembled or already equipped and ready for shipment. The preparation process also includes the processing of documents and the marking of parcels. Also at this stage, the seller checks whether the payment has been made and paid.
This is the second status that the parcel purchases intransportation, unless otherwise provided by the seller or transport company. "Export from the country of departure" means literally the export from this country. This means that the parcel has a long way to go.
The time that is given for the delivery of goodsbuyer, usually begins to be counted from the status of "export from the country of departure." How long to wait for the parcel is often written when ordering: some goods arrive within 30 days, and some - within 90. Therefore, it is worth to carefully read the terms of delivery when processing and subsequent payment of the order. If the parcel is sent by your friend from another country, then wait much less, such usually reach 10-20 days.
When the export from the country of departure is completed,e. the goods left the seller's country and crossed the border, the status of the parcel changes. There may be 2 options: either the goods immediately appear in the Moscow sorting center, or he will be in the border, but already a Russian city next to the border that he crossed. Either way, it will have the status of "arrived on the territory of the Russian Federation" or "import to the country of destination" in the tracking services.
Sorting centers are huge in areapremises in a large city, which receive parcels and letters for their further distribution and sending to smaller locations or to regional post offices. When the goods are exported from the country of departure, it is already determined where it will go further, to which city, sorting center and post office.
In the sorting center, the parcels are processedautomatically, because manually a huge number of boxes and packages are almost impossible to process, so it is important that the index was written correctly (the address is not read here), otherwise the premise will go elsewhere.
When the goods purchased passed through all stagestransportation, he gets to the nearest post office to the buyer. Within a few days, mail employees write out a notice of receipt and bring the recipient to the mailbox. If the recipient does not arrive within a week, a re-notification is issued. The parcel, which was lying unclaimed for a month, is sent back.
If a person has tracked a package throughonline services and saw that it is in place, it can not wait for notification, and come to the post office with the number of the departure and, after calling it and presenting the passport, get a box with the purchased goods.
If he missed all the notices and did not followlong time for the status, then when trying to understand where the parcel is located, he can see the status of "export from the country of departure" again, but now this country will be Russia, which means that the purchase went back. Here, only dialogue with the seller will help, he can stop the return shipment or send the goods again. But not all sellers agree to this, therefore, if you are waiting for a package from abroad, do not rely on notices from mail, and check the location of the goods yourself.