It is believed that as technology is more expensive, so itmore reliable. And "apple" products support this position, however, it sometimes fails to fail for some reason. And the help can come warranty repair Apple, paid or free.
The company treats itscustomers, so developed a multi-level system of assistance to customers. And in the first 90 days after purchasing a warranty repair Apple can be contacted for free by phone support. Qualified specialists consider the appeal of the client, and then decide which category to include it. So, there are several problems:
After qualifying the appeal, he is handed over to the master responsible for this.
Of course, if the apparatus itself is out of order, and nothis software, then a visit to the masters can not be avoided. And many owners of "apple" products most often expect that they will receive a warranty repair Apple for free. However, this is not quite true. There is a huge number of repair services, far from each of which takes the technique under warranty without payment.
You can try to find in your city officialservice company recommended by the company. Apple's warranty repair is free of charge only in it. A private company that does not have a contract with an "apple" firm will not take it. Free repair is subject to defective items that were not subject to damage from the outside (that is, they were defective from the very beginning).
All Apple products are covered by a limited one-year warranty. During this period of time, it is possible to replace or repair defective items for free.
In the course of operation, the owners themselves oftenare to blame for the breakdown of devices. So, for example, many users are trying to violate the terms of guarantees by installing content that is not certified by the company. And, by the way, jailbreak, of which about 40% of owners sin, is one of them. If the device fails due to this, then the warranty can be forgotten immediately. In addition, there are a number of standard breakages that are not subject to free repair. For money:
In the latter case, there is an exception.For example, the warranty repair of Apple (iPhone) was made by an official service center. In this case, the one-year right for a free change of fault is stored. The repair mark must be in the documents for the gadget and, naturally, will be displayed in the personal data stored in the company.
As stated earlier, the company very carefullymonitors the quality of its products. Therefore, factory faults are carefully studied. That is why the manufacturer has developed a number of programs to extend guarantees. Pay for it is not necessary! And if you have to, the damages can be repaid. An example of such a program will be described below.
So, what does this mean?This is not an increase in the warranty period, but a program to maintain quality of service. So, for example, the MacBook Pro can be factory-wired (spontaneous reboot or no image). In this case, you can contact the official service representative of the company in the country of residence of the buyer for diagnosis. If in its course it is revealed that the device falls under extended warranty repair, then it will be produced. It is noteworthy that money for this should not be taken. However, sometimes representatives go to the trick, eliminating all the failures (both guarantee and out-of-bounds). In this case, you can directly contact the company, describing the situation in detail. In 99% of cases, the funds spent on replacing items subject to extended warranty service are reimbursed.
Companies that repair, there isa bunch of. But not every of them is the official representative of the manufacturer. Therefore, it is worthwhile to look for the latter, in order to be sure that the rights will be fully observed. So, for example, warranty repair of Apple in St. Petersburg (St. Petersburg) is carried out at once in seven different locations. But each of them has its own specialization. Determining the choice is simple enough:
Thus, the warranty repair Apple (iPad, iPhone) you can make in a convenient location and specialization for you service center.
Every sales rep that implementsApple products assume the obligation to provide a guarantee. Therefore, it is possible to appeal with faults in the first place precisely to the place where the gadget was purchased. Denied diagnosis are not eligible. As well as violate the conditions of warranty service. It is noteworthy that the buyer must provide an equivalent device at the time of repair, which is worth remembering. Apple service warranty covers all official representatives. Therefore, you can apply to them - they are not allowed to refuse to repair and diagnose. This is the direct responsibility of the representatives. If the buyer has been deceived, he has the right to contact the company directly with the claim.
