The owner of an online store need to think throughevery nuance of his work. Many inexperienced and aspiring entrepreneurs are focusing on the selection of the range, devote a lot of time to the site, achieving great usability, but miss the key points of service, forgetting that - a serious component of success.
It would seem that for the buyer means speedgetting paid goods? What is the difference, bring him a purchase within a day or a week? Why purposefully develop this side of the service? Studying customer reviews, you can understand which moments in the work of online stores are most valuable to users. Not the last place is the efficiency of delivery and related conditions: preliminary phoned, the ability to check and fitting, convenient payment options for the goods. Choosing a partner company for organizing deliveries, and this is a more expedient way compared to creating your own courier service, you need to pay attention to these aspects of its work.
How often are complaints from ownersonline stores about refusals of already completed orders. And the most common reason for this is the delay in delivery. This is justified, customers do not like to wait, it irritates them, they want to receive the goods in the shortest possible time. Especially this moment is problematic for the residents of the regions, they sometimes have to wait several weeks.
Also adversely affects the consumerInterest minimum offer for payment options. For example, Pochta Rossii, the largest provider of delivery services, is limited in capabilities; it only works with cash on delivery. This brings inconvenience for both parties, the seller is not protected from non-repayment, the recipient does not get chances for a convenient form of payment and is forced to adjust. Yes, and the return of goods to the address of the online store is quite expensive and long-lasting pleasure in the case of this company.
All these inconveniences are absent in the organization of the courier company TopDelivery. Here it is possible both address delivery and receipt of the order in the pickup points , которых насчитывается более 50, расположенных в 44 cities. There is a choice of a convenient delivery warehouse, in case the point is not one, the payment is accompanied by a check, it is possible to check the contents of the package and much more.
When choosing with whom to cooperate in the delivery of goods to your customers, give preference to companies that can realize the maximum convenience for the recipient.
