Middle Eastern low cost airline?It sounds a little weird in the country where Dubai is located, full of luxury and scope. FlyDubai is the number one low-cost airline in the Middle East and is currently expanding its reach of Central Europe. But it should be remembered that the airline “Fly Dubai” reviews of passengers estimate not much better than Ryanair, EasyJet or Air Asia. Those who are looking for cheap tickets and popular destinations will like the airline, but if they also expect proper customer service, then they have nothing to do here ...
Uninterested staff, rude staff atthe check-in desks and overloaded crew are just some of the problems that air travelers expect when flying on Fly Dubai aircraft. Feedback from passengers suggests that if you woke up excited and happy in anticipation of a new adventure, the guy behind the reception desk will drop you to the ground. No one will ever answer your emails, and an attempt to demand compensation will be a waste of time, etc. It’s almost impossible to meet a sincerely smiling and happy airline employee FlyDubai.
At first there was a completely new fleet, a largea variety of entertainment during the flight and interesting destinations at an affordable price. True, the crew was already overloaded with work (it was the only negative). But the flight “Fly Dubai” was rated positively by the passengers: the air travelers enjoyed the flight. That is what forced them to use the services of the company again and again. For complete happiness, there was not enough of a fully automated check-in counter (that is, without people at all) and robots instead of an airplane crew.
The company has been unknown for quite some time.Europe or Australia, until in December 2014, it entered the air transportation market of the countries of this region with new European destinations to Prague, Sofia, Bratislava, etc.
Is food included in the fare? Not!But it is possible to pre-order food at the time of booking an air ticket, which gives a greater choice of various dishes, or purchase a limited selection of hot dishes and snacks right on board the aircraft. The average cost is about 40 dirhams OAU, equivalent to 10 US dollars. In addition, you can take on board your own food.
Can I watch as many movies aswant to? Not! At least, if the passengers are not ready to fork out for it. After payment, access is provided to more than 350 films and television shows, which will certainly allow you to pass the flight time. The required fee is 30 dirhams. The service can be ordered during online ticket booking.
If passengers are bored during the flight, then theycan get an entertainment package on board. It will cost a little more than when pre-ordering. If all that is needed is music, then there is good news. Most of the onboard music collection is provided free of charge, and you can create your own playlist. In addition, a flight card is available for air travelers.
Many airline flights allow you to carryup to 7 kg of hand luggage and 20 kg for checking in at check-in. This is a pretty decent offer, as many low-cost carriers do not include luggage in their fares at all.
If this service is not included in the ticket price,then, in the presence of free space, one should be prepared to pay a certain amount for it at the following rates: 50 dirhams per 20 kg, 100 - per 30 kg and 200 per 40 kg. In this case, the unit of baggage cannot be heavier than 32 kg or exceed dimensions of 75 x 55 x 35 cm.
The location of the terminal "Fly Dubai" passengers find it extremely inconvenient. This can be explained with an example that will appeal to the Lord of the Rings fans.
Suppose terminals 1 and 3 areMiddle-earth, a beautiful place where fairies and hobbits live, and the sun shines around the clock 7 days a week. Terminal No. 2 is akin to Mordor, a place where evil and grumpy creatures live, a place for expelled and unwanted people, the home of the never smiling Flydubai staff who seem to turn into a zombie at sunset ...
Here you should strain all your attention.Fly Dubai airplanes depart only from Terminal 2, which is located at the opposite end of the airport from Terminal 1 and No. 3. If a passenger happens to be in Terminal 1 or No. 3, then you will have to take a bus to Mordor, i.e. to terminal number 2, which will take some time ... This should be ready!
Like most budget airlines, the seat isfor legs is a rarity. Travelers strongly recommend choosing seats in the rows at the emergency exit, which provide a little more living space. This is usually the 15th and 16th series on most Boeing 737s and 800s that FlyDubai operates with.
"If you have a problem, we will not helpfor you to solve it, ”is probably the policy pursued by Fly Dubai. Customer reviews allow us to make such a conclusion based on the attitude towards air travelers, which begins with customer support, continues at the front desk and reaches its climax on board the aircraft. The service is simply not available, and the airline, apparently, intends to maintain this state in the future. After FlyDubai received the money from the passenger, there is no longer any interest in it.
If the air traveler wants to save 35Dirham taxis, which are automatically held by the airport on its territory, should just walk a little to the exit and try to stop the car there. It takes only three minutes to walk, and the counter will start with 6 dirhams, which is even less than a dollar.
FlyDubai entered the business class area -An interesting step for a low cost airline. But since the word “budgetary” is present here, it is assumed that there is nothing special or something that has not been experienced before. The most fanciful thing that Fly Dubai has allowed itself, passenger reviews call a free half-liter bottle of Evian mineral water.
It can be said that this is a sample of the promotedEmirates premium economy class. Good places, good food, average service. The business class bar in the Fly Dubai Terminal 2 is not criticized by passengers, but there is nothing out of the ordinary. No frills.
However, user feedback tells us what you can really count on when you fly a FlyDubai flight in business class ...
This service covers the following areas.
Thanks to obsession with arab menby women from Eastern Europe, FlyDubai has established an extensive network in Russia and the countries of the former Soviet Union. But there are several interesting directions that recommend Fly Dubai reviews: Moscow, Kazan, Kathmandu, Prague, Kabul and Ashgabat.
FlyDubai fleet consists of 44 Boeing 737 and 800.This is the most common narrow-body jet in the world with a good safety history. The average age of the fleet is 4 years, and it is considered one of the newest in the world.