Many users are constantly usingInternet surfing, they prefer to use the popular Yandex browser. Despite all its advantages, it also happens that it simply stops working. At the same time, some services may cease to function (for example, Yandex.Mail does not open). Let's see what causes can cause failures, and what to do in the simplest case for troubleshooting.
Like any other software, both the browser and Yandex additional services use operating systems (stationary or mobile) as a platform.
But the reasons for the fact that Yandex does not open (and a web browser, and related services like a search engine or mail), most experts call:
It seems that everything is clear with the first paragraph.As a solution to the problem that the Yandex-browser or service does not open, you can use the check of the Internet connection, the usual restart of the computer or mobile device and even the restoration of the system.
However, as practice shows, usually the reasonnot in it. In most cases, a failure, in which not only the window in Yandex Services does not open, but the browser itself does not start, is due to virus exposure. Although it is believed that the services and the browser of this developer have a fairly serious protection, but they are not insured against the penetration of threats through software gaps. With all this, sometimes the regular anti-virus packages do not determine what is in front of them. Such cases are observed when an application installed in the background is marked as trusted.
What to do in this case?You need to use a third-party scanner (preferably portable type). Perfect tools like Dr. Web CureIt !, KVRT or something else. However, disk-based software utilities with the common name Rescue Disk are considered the most powerful tool. When using them, you can download the scanner from optical or USB-media even before the operating system starts up and perform a full scan using in-depth analysis. Believe me, such applications are able to detect even the most well-concealed viruses, not to mention those that are constantly “hanging” in RAM.
On the other hand, the problem that the Yandex-browser does not open may be the most trivial reason for the cache overflow and the presence of temporary cookies.
Что делать в этом случае?As it is already clear, all this rubbish should be thoroughly cleaned. But the browser does not open! How to proceed? Here come to the aid optimizer programs like CCleaner, Advanced System Care, AVZ TuneUp and others. They can, without user intervention, completely clear the above elements, and absolutely for all Internet browsers installed on the system, and not just for one used by default.
Another reason for not opening“Yandex” (for example, the start page or search service), is that there are too many additional modules (extensions and add-ons) included in the browser itself.
In this situation, go to the settingsbrowser (the menu uses the appropriate section) and disable or delete all unnecessary. By and large, for convenience, you can leave only the components of Flash (Adobe or Macromedia), well, just in case - AdBlock (a utility that blocks the appearance of pop-up windows and advertising). Although this addition can cause problems, so the browser should be checked just when it is disabled.
Another nuisance in terms of what does not open "Yandex", comes from its own means of protection of Windows-systems. Perhaps, at some stage of access to services, they are blocked.
In the simplest case, the firewall or protectoryou can turn it off, and then see how the browser or service that you are trying to access will work. In a more sophisticated version for the services in the firewall settings, you will have to create a new exception rule.
Just in case, by the way, you should find the file.Hosts, located in the etc folder of the Drivers directory, which is located in the System32 directory of the system folder. There should not be any other entries in the contents of the file below the line for specifying the address 127.0.0.1. If they are there, it is possible that the specified addresses are directly related to the services of “Yandex”.
Finally, one of the main problems can be calleda situation where Yandex.Mail does not open. Usually, problems are attributed to the fact that at the moment on the site of the service some technical work or maintenance is being carried out. However, obsolete certificates are often displayed.
In this situation, first you need to checkthe correct address of the link to the mail server (mail.yandex.ru). You may have to dig into the settings of the antivirus and install the corresponding SSL certificate confirming the authenticity of the publisher manually. Sometimes it may help to specify in the address not http, but the secure https connection option.
Here, in general, and all that concerns the problemIn addition, when Yandex does not open (services or browser). You can solve the problems by the above methods, just first you need to find out the cause of the failure, and only then apply a specific solution. It may well be that the problem actually occurred due to site maintenance. Although not excluded and the option of failure of the browser software. Alternatively, you can try to completely remove it, and then reinstall it.
