Speech etiquette and a culture of communication aredialects of mutual respect established in modern society. Everyone should know about the basic rules of etiquette and follow them: regardless of gender, age and position in society.
The lessons of etiquette in communicating men and women
- On the street, men are supposed to follow the left of their companions. To the right of women, only the military can go, in order to be able, if necessary, to salute.
- The first to enter the restaurant is a representativemale, so he puts the head waiter in notice that he will pay himself. However, if there is a doorman at the entrance to the post, the man needs to skip his companion ahead, and then search for a table where you can stay.
- Follow the first to his place facing the people sitting at a concert, play or in a movie must be a male representative.
- If a lady greets someone on the street, then her knight needs to do this, even if that person does not know him.
- A man should not touch a womanthe weaker sex without her approval. Retreat from this rule of etiquette when communicating can be in those moments when a man helps his companion to cross the road, exit or enter the vehicle.
- Smoking with a female male representative is possible only with her permission.
The rules of etiquette of speech
- If you are insulted in public, do not succumb to the provocation of the offender. Leave the scene with a smile on your lips.
- The first one should greet the person entering the room, regardless of their position.
- Etiquette of communication with people says that it should bekeep secret certain things. They include: prayer, information about material well-being, love relations, committed dishonorable and noble deeds and other moments.
- If your apologies were accepted, do not ask for forgiveness again, just do not need to repeat your mistakes.
- It is necessary to say thank you to those people who showed generosity towards you or came to the rescue in a difficult moment. They were not required to perform these noble deeds.
Etiquette of business communication
- It is necessary to observe the rules of official discipline.
- We must not forget about punctuality.
- You should express your thoughts in a concise manner, without using unnecessary words.
- The interlocutor should be listened to very carefully.
- Take into account not only your interests, you need to listen carefully to the opinion of colleagues at work.
- In clothes it is necessary to adhere to the style adopted in the institution. Women's representatives should forget about too bright make-up and improper decorations.
- Do not forget the culture of speech and writing.
Etiquette in social networks
Social networks can open the window to their personalthe life of people registered there. Etiquette of communication with people does not recommend opening it too widely, even close people should not see intimate photos or be aware of family events.
- Do not focus on the statements of some commentators in social networks, respond to inappropriate sayings.
- Do not advise to seek sympathy on your page in social networks because there are also negative events for people who read it.
- It is not recommended to abuse abbreviations of words or utterances filled with rhetoric: unfamiliar people can not decipher them and distort the meaning.
- Etiquette of communication with people refers to manifestations of bad taste of the offer of friendship in social networks to strangers.
Communicating by phone
The rules for communicating with people on the phone say thatconversation should be conducted politely, regardless of whether familiar or unfamiliar people are communicating. This rule contributes to the formation and strengthening of a positive impression.
Politeness is also an important componentbusiness telephone conversations. Following certain rules of etiquette can help strengthen the image of the company and the employee directly negotiating by phone.
The lessons of etiquette say that by dialing the desired number,do not expect a long response. The most optimal waiting period is a period that includes five or six phone rings. If no reply was received during this time, then the called subscriber can not answer the phone call right now.
The rules of etiquette in communication argue thatAnswer the call from the second or third ring. An operative answer will be able to emphasize your professional qualities and will save time for the interlocutor.
Rules of conversation by phone
- It is necessary to separate telephone conversations of business and personal plan. Official conversations should be conducted from working machines, informal with personal.
- It is not recommended to call until nine in the morning and after ten in the evening.
- If the call is addressed to a stranger, you must certainly explain where you got his phone number from.
- Communication by phone should not be delayed in time.
- A subscriber who answers a call may not be presented even in cases when they call from a work phone.
- The first who calls his name is the one who is calling.
- You should find out from the called subscriber whether it is convenient for him to talk at the moment.
- To conduct a telephone conversation is necessary in a benevolent tone, clearly expressing one's thoughts.
- Complete the conversation on the phone can be, only making sure that the interlocutor said everything you need.
Etiquette of communication with people is constantly present in our lives. People who know its rules do not experience difficulties in communication and feel free in any society.
