/ / Nordstar Airlines: Passenger and Employee Reviews

Airline "Nordstar": reviews of passengers and employees

Comfortable flight depends largely onhow the airline organized its work. Any passenger will be attracted by modern aircraft, polite personnel, a wide route network, punctuality and a humane attitude. Unfortunately, today all airlines look alike and, accordingly, have similar disadvantages. The only way to understand whether it is worth cooperating with a carrier is to investigate reviews. "Nordstar" - the airline that meets the expectations of its passengers. What are the features of her work? What do her customers say about her? Answers to these questions will be given in the article.

airline nordstar passengers reviews

About company

Airline "Nordstar" - an aviation project,which continues to evolve dynamically. The purpose of the carrier in question is to provide passengers with high-quality air traffic. It should be absolutely reliable and as affordable as possible.

The company officially exists for eight years.During this period, the airline "Nordstar" was able to create an incredibly wide air network, organized a modern fleet and earned an excellent reputation.

Every year of its operationThe carrier in question confirms its continued popularity not only in the Siberian Federal District, but also in the entire Russian Federation. Indeed, the passenger turnover, which the airline "Nordstar" has gained, exceeds one million people.

Air carrier has modern aircraft"Boeing", which are equipped with economy class salons and business class salons. Also there are aircraft in the park, created specifically for use in the conditions of the Far North.

In the near future, the airline plans to expand the route network, improve customer service, and expand the range of services provided on board.

nordstar airline reviews

Reviews

"Nordstar" - an airline that is activelydiscuss on the web. Therefore, to find feedback about it is easy. What are the benefits of Nordstar fans? Reviews emphasize the incredible professionalism of the staff. It is professionals in the company who help to justify the carrier’s main slogan - “Fly easy”. Tourists also note the well-adjusted work of the flight attendants, who also understand the humane attitude towards the passengers of the airline "Nordstar". Reviews report that all things (including valuables), forgotten in the cabin do not disappear, and the process of their return does not cause any inconvenience.

Although some passengers considered the planes obsolete, everyone liked the cleanliness in the salons. No flaws in this matter were found.

There is another distinctive feature of the company.Nordstar. Reviews especially note low ticket prices. However, travelers also report that in high season it becomes more difficult to buy a cheap air ticket, because the vast majority of charter flights are bought by tour operators.

Ambiguous evaluation received food, whichprovides the airline "Nordstar". Reviews of passengers suggest that the range of products is quite modest, and those with a good appetite should eat before departure.

Negative feedback

Most negative feedback is due tocancellations of flights, their delays or transfers. Unfortunately, this practice is found in many air carriers. Significant delays (by 6 hours or more) of flights of the airline "Nordstar" were noticed. Reviews emphasize that passengers were not provided with proper conditions of accommodation (water, food, decent accommodation). Sometimes, when the flight was canceled, travelers were not even notified of this fact, and they were forced to independently search for information about the plans of the airline.

Some passengers note that the operators refused to get to the core of their problems and provide them with the necessary assistance in an emergency.

Occasionally, customers complain about uncomfortable conditions during the flight by Nordstar airplanes. Reviews of passengers report cold salons, malfunctions of some seats.

nordstar passenger reviews

Online registration

This service provides the opportunityusing any electronic device to register at the right place. There are some conditions that a customer needs to read before agreeing to use the online registration.

So, it starts twenty-four hours before departure and ends an hour before it. It is necessary to download an electronic ticket in advance.

The service applies only to the following.cities of departure: Belgorod, Krasnodar, Abakan, Yekaterinburg, Moscow, St. Petersburg, Krasnoyarsk, Novosibirsk, Makhachkala, Norilsk, Sochi, Nizhny Novgorod, Tomsk, Rostov-on-Don, Severo-Yeniseisk, Ufa, Ulan-Ude, Khabarovsk.

You cannot check in online for flights to Beijing, Krasnoyarsk, transit flights and flights on the Anapa-Ufa-Norilsk, Novosibirsk-Nizhnevartovsk-Yekaterinburg routes.

If you travel with animals, you can notuse the online check-in service, organized by the airline "Nordstar". Reviews of passengers recommend to pay special attention to this item.

Also the service in question cannottake advantage of passengers of special categories that require special care, as well as accompanying children who travel without parents. Such customers can check in for a flight at a special counter at the airport.

High comfort places

This service will help you feeleven more comfortable during the flight. What are its advantages? You will get more space in front of the chair. The seats will be located at the very beginning of the economy class cabin or near one of the emergency exits. The cost of this service ranges from fifteen to thirty euros, depending on the class of service. If you are a member of the loyalty program and have a Gold or Platinum status, then places of increased comfort will be provided to you for free.

nordstar employee reviews

Loyalty program

Данная программа для постоянных клиентов called "Fly easy." Any passenger who is fourteen years old can become its participant. After registering on the official website of the company, the client is provided with an individual virtual card on which miles will be accumulated.

Initially, the passenger receives five hundred complimentarymiles In the future, they are charged on flights with regular flights of the airline in question. More miles gives additional advantages.

nordstar airline company reviews

Service on board

Passengers are often interested in whetherspecial food for children on flights of the company "Nordstar". Employee feedback indicates that claims of lack of such nutrition are groundless. All regular flights for children from two to twelve years of age are provided with meals, however, this service must be booked in advance (no later than twenty-four hours before departure).

Transportation of animals

Airline rules do not prohibit transportanimals. When carrying such a passenger, he must have relevant documents confirming the satisfactory state of health of his pet, which are issued by state veterinary institutions. The dimensions of the container or cage in which the animal will travel should give it the opportunity to rise to its full height, to turn freely around itself. The bottom should be waterproof and covered with absorbent material that should not wake up.

Animals whose weight exceeds eight kilograms can be transported in the luggage compartment of the aircraft. You will need to pay for the flight in the same amount as excess baggage.

An animal whose weight exceeds thirty two kilograms cannot be transported on a charter flight of the Nordstar company.

 nordstar airline reviews

Freight transportation

You can also use the consideredcarrier to effectively transport cargo, as reported by reviews. "Nordstar" (airline) provides such an opportunity for flights to thirty destinations. The following services are provided:

  • Sale of air cargo.
  • Transportation of animals.
  • Express mail transportation.
  • Transportation of dangerous goods.
  • Transportation of perishable goods.
  • Delivery to the door.
  • Cargo insurance.
  • Storage services.
  • Packing cargo.
  • Customs services.

Offices of freight agents are located in the following cities: Yekaterinburg, Abakan, Krasnodar, Anapa, Beijing, Moscow, Krasnoyarsk, Novosibirsk, Norilsk, Ufa, Rostov-on-Don, Khabarovsk, St. Petersburg.

nordstar airline

Качественные услуги по воздушным перевозкам provides "Nordstar" (air company). Reviews confirm that in most important areas they were satisfied with the service of the carrier in question. It is important to familiarize yourself with the rules of transportation of baggage, animals, travel with small children in order to avoid unpleasant surprises in the future.

Be choosy when choosing. Travel with the best!

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