Unfortunately, the blue screen with a stop code 0x0000003b- a very common phenomenon. It is believed that most often this failure can be found in Windows 7 operating systems with 64-bit architecture. Sometimes it can be seen in the tenth modification of the system (but very rarely). In this description, the string SYSTEM_SERVICE_EXCEPTION is indicated in the description. What does the code 0x0000003b indicate? The solution to this problem in Windows 7 (x64) depends on understanding the cause of the failure. Actually, this will be discussed further. Immediately I want to reassure all users that there will not be any particularly critical consequences for the system with the advent of such a failure. But something needs to be considered.
The first step is to understand the cause of the failure.Even at Microsoft, it is noted that the appearance of this error is related to the two most important system drivers, IEEE 1394 and Win32k.sys. Surprisingly, inside the company, due to the current situation, an internal investigation was initiated in due time. And that's what I found out.
Stop errors in Windows 7 0x0000003b mayThere are several modifications, for example, 0x0000007b. All of them are related to the fact that these drivers incorrectly access the memory cells, and the main reason for this phenomenon is called too many accounts on one terminal. With frequent changes of users and an error appears 0x0000003b Windows 7 (x64). The solution to this problem, as is already clear, may consist in reducing the number of registrations, but in certain situations this does not help, since other system components and user programs may also be mixed up, at the start of which the memory buffer is initialized. Next, we consider the main options for eliminating this failure.
But first you need to find out what kind of service or program using these drivers could be the root cause of the failure.
To do this, you must enter the configuration section.system (msconfig in the console "Run") and set the startup type to diagnostic. If the culprit of the error is a third-party user process, the best option would be to roll back the system to the last working state (either through a forced reboot or through the start menu with the choice of the last working state).
Если же системная служба вызывает сбой 0x0000003b Windows 7 (x64), the solution to this problem may be to boot from the installation or recovery disk and check the system components and then restore them via the command line (Shift + F10) by entering the sfc / scannow command.
Obviously, the nature of the failure is directly related toRAM. But an incorrect appeal to the slats may not always be the root cause. Perhaps the problem is precisely the disruption of the slats themselves.
In this case, you can check the RAM program Memtest86 + or simply alternately remove the slats and slots on the motherboard, until you find a non-working.
But suppose the result methods describednot given, and the user again observes on the screen failure 0x0000003b. In Windows 7 (x64), the solution to this problem may be to use a patch officially released by Microsoft that fixes this crash.
Download Hotfix file directly tosection downloads on the company website. Some experts recommend installing an update, the package KB980932, which in some cases can also fix failures, as an intermediate solution to the problem.
Finally, as a few additionalSolutions to correct this unpleasant situation can be advised to update the platforms used by the system. It is advisable to install updates for DirectX and the .NET Framework.
Для восстановления системных библиотек, если они were damaged, and the command line actions did not produce a result, you can use a small program called DLL Suite, which will load up missing or damaged DLLs (this will require an internet connection). In some cases, Microsoft's Fix It utility helps, but you shouldn’t count on it.
It remains to add that the failed componentsdespite the well-known root cause, you will have to discover it yourself. What is the best to use? In principle, there is nothing bad if the user immediately patches the Win32k.sys driver or installs the above update. The remaining methods will have to be applied if this action cannot fix the problem. In particular, this concerns breakdowns of the memory rails or the absence of system dynamic libraries.
Наконец, стоит выполнить очистку компьютера от dust. Perhaps the cause of this phenomenon were loose contacts or even overheating of the CPU. For that matter, you can use the old old-fashioned methods and just pull the plumes to restore a tight connection.